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Connecticut Barber Expo Founder: Jay Major Shares His Success Story!!

Today’s barbering interview is with the talented Jay Majors, a man who has used the barbering craft to completely transform his life. As he describes it, he had a somewhat “troubled past”, and he was generous enough to talk to me not only about his current career as a barber, but also about life before finding this new passion. We also talk about one of Jay’s most exciting projects to date: the CT Barber Expo.

 

“A Troubled Past”

“The gangs were really prevalent in [my] area growing up, and to be honest I got involved just to be cool. I wanted to do what others were doing. I come from a family where my parents did their best to make ends meet, but I wanted the designer things. So, I did the wrong things in order to acquire them.

“I would get incarcerated, and my family weren’t the type of family to send me money so I would have to find ways to make ends meet. Because even though you’re incarcerated you still need to buy cosmetics, food, snacks. I started drawing, doing things like handkerchiefs and I really wasn’t that good at it. So, I got the bright idea, because I really looked up to a barber in my neighbourhood, to start cutting hair”.

Jay already had some styling practice from shaping up his own hair, so he found that he was able to make money from providing haircuts whilst incarcerated. For Jay, then, barbering started as a real necessity: a way that he could survive within a difficult environment. But it certainly didn’t end there:

“While incarcerated, I didn’t have hope. So, I would get out, and get these dead-end jobs – and I wasn’t making good enough money when I was used to making fast money from my other life. Then whilst incarcerated I had this epiphany one day. I was sitting in my cell, and they have these lockers where you put your food and cosmetics – and I had all this food that I was hoarding, hundreds of dollars-worth of food, and all these quote-unquote ‘drug lords’ were having to borrow things from me.

“And a lightbulb went off like why the hell do you try breaking the law, why are you involved with all this knucklehead mentality when you could be making all this money cutting hair? So I went down to the education department and I spoke to this lady, and she said when you get out, call this phone number and due to you being a felon, and because of the programmes you have done, you can get a grant to go to cosmetology school.”

Despite almost giving up several times, Jay stuck to it – and now his life has changed significantly from what it once was.

 

Living for Success

Jay has gone on to make a name for himself in barbering, cementing his new career by opening up the Major League Barbershop around a decade ago. He describes the shop as a family friendly environment, priding himself on the high levels of sanitation as well as the talent of the barbers he hires.

The story behind the barbershop is fascinating in and of itself, taking both good luck and hard work to ensure success:

“When I graduated cosmetology school I was renting chairs in barbershops and I managed to acquire this high-class clientele despite being in a bad neighbourhood. I ended up getting this client in my chair who people might look at as like a mobster, old-school Italian guy who owned a lot of property and he said ‘listen, we’ve got to take you out of this neighbourhood’.

This man was able to help Jay by offering him an empty shop in a new mini mall that was still being built, telling Jay to mark out the space he wanted on the dirt where the mall was about to be built. This transformed into 1200 square foot barbershop that Jay had to grow into.

“I hired some barbers; 4 chairs went to 8 chairs, 8 chairs went to 12. A lot of people just slap a barbershop together but I bought all these beautiful plasma televisions, had the waiting area as a baseball dugout. I wanted it to be a family friendly barbershop, somewhere clean, somewhere women could go and not get gawked out.

“I’m always remodelling, buying new chairs, upgrading my facilities. I think the difference between my shop and others is also the people I hire – I want people with an entrepreneurial spirit. The majority of my barbers that leave go on to open their own shop.”

Although nurturing upcoming talent might mean creating more competition for his own shop, Jay cares more about giving something back and helping people who might be disadvantaged. This includes working with people who were incarcerated in a community outreach programme, helping those with no jobs and few prospects train as barbers and fulfil a need for licensed professionals.

 

Making it Big

Arguably, though, what really helped Jay to make it big was the creation of the CT Expo, an event which may have started small but has gone on to attract an impressively wide audience.

“I’ve participated in barber battles in cosmetology and barber schools, and barbers really come out for it.

“The difference between cosmetologists and barbers to me, where I’m from, is that cosmetologists will get their license and then do continued education. Barbers get a license, get a tattoo of a pair of clippers and think they know everything.

“In order to spread awareness that we weren’t charging enough for our haircuts, we weren’t acting like professionals, we weren’t treating our clients with proper customer care… I had to come up with an excuse. And that was the battles. Barbers are really competitive people.

“So, I did a barber battle at a nightclub, letting everyone compete for free. I didn’t think as many people would turn up as did, and I didn’t think it would become what it has. I reached out to all these people to market it, only Ivan Zoot was interested. He got me clippers for the prize bags, which was astonishing. We had around 30-40 competitors – it was a great turnout”.

From there, the show just grew and grew, although not without some teething issues. Growing so rapidly meant that he had more people attending his shows than the venue he used could cope with, leading to complaints and even visits from the fire marshals!

None of this put Jay off though, and he talks about the type of touching moment that made him realise how much he wanted to keep giving back “This kid won second place in the speed fade battle, and he came with his Grandfather and his Mother and his Aunt – his Grandfather flew all the from Puerto Rico to see him compete – and the kid cried like thank you, I’ve never won anything before in my life. From that point on I said I have to give back to the industry that’s been giving to me.”

From 1100 people at that show, 2017’s CT Expo hit around 8000 attendees including vendors. I was there myself, and the event was off the scale; aside from two barber battle stages, there were also a huge range of vendor.

As Jay says, many of the most popular hair shows cater more towards female hairdressing, with barbers taking up a small area. The event that he runs is all about barbers, with a particular focus on how barbers can grow and become more professional while also charging better rates for their haircuts.

 

A Bright Future

When Jay says that “barbering has truly saved my life” it certainly rings true, so it’s exciting to know that somebody with that much passion is putting so much back into the industry. One big focus at 2017’s expo was education – he sees the battle and the vendors as an excuse for the education which give the show its real focus, working as a draw to make sure that barbers show up and get interested.

Jay is also running Major League Barber Academy, a way of ensuring a bright future for those people who are only just beginning their barbering career. So, what can you expect if you visit the academy?

“I opened my school in the beginning because it was hard for me to find licensed barbers. Or I was finding licensed barbers but they’ve come from a shop that was taught poor practices from an owner who was taught poor practices, from another owner who was taught poor practices… they don’t know how to sanitise properly, they just want clients in and out of the chairs.

“I said you know what, I’m going to start training. And right now, I’m actually in the process of getting financial aid funding, I have a great graduation rate and a great passing rate, now we’re going to be offering a class in Spanish too.

“It’s been a dream come true for me. If you would have told me where I’m at in my career today, even doing this interview, years ago I wouldn’t have believed you. Because I’m from the streets, and nothing is handed to you and you don’t believe anything you hear or see. But one thing I can say is that I work a lot.”

 

I saw that tenacity and hard-working attitude for myself when I visited the CT Expo; Jay’s whole focus was on making the show a success. His advice to young people on the wrong tracks, then, is definitely worth listening to:

“At the end of the day, you have to learn that there are two paths. There’s no in between. If you’re on the right path and you’re working hard, then hard work rewards hard work. With that, you can make it in any career. So, my advice to you is to start treating the barbering career as a career and a profession, not as a hustle or a way to make cash.”

Remember, these are words of advice from someone who has been there and knows what he’s talking about. You can find out more about Jay’s work at his website mlbcuts.com and, of course, you can get to know more barbers like Jay by visiting my Instagram page – @larrythebarberman – or my YouTube channel, barbers.tv

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